Operations Archives Page 4

Dating web site PlentyOfFish pays $48,000 for alleged CASL violations

While the second penalty faced by a Canadian business under the Canadian anti-spam law (CASL) is just a fraction of the first, it’s still likely to cause some pain to the alleged offender.

Published on: March 25th, 2015 Jeff Jedras

Silanis gives Canadian users option to keep data on home soil with IBM Cloud

"Just sign here" - the phrase that makes wrapping up a transaction with the stroke of a pen seem so easy to many of us is one that Michael Laurie, vice-president of product

Published on: March 24th, 2015 Brian Jackson

Happy Birthday to Twitter, now nine years old

When Twitter founder Jack Dorsey sent the first tweet on March 21, 2006, the service was called Twttr and his first tweet was no more inspired than most of the other first tweets

Published on: March 23rd, 2015 Jeff Jedras

HP promises split will mean little disruption, increased innovation

Las Vegas – In less than eight months, Hewlett-Packard Co. will be two companies, and at the company’s Global Partner Conference on Monday, executives sought to reassure attendees this would mean opportunity and

Published on: March 16th, 2015 Jeff Jedras

Office Delve adds ‘news feed’ to Office 365

Atlanta - Just as you can scroll through your news feed on Facebook to find out what's new with your friends, you can now scroll through a news feed within Office 365 to

Published on: March 16th, 2015 Brian Jackson

Salesforce.com adds intelligence to its Service Cloud

On-demand customer relationship management (CRM) vendor Salesforce.com has unveiled the Salesforce Service Cloud Intelligence Engine—an added layer of intelligence in the Service Cloud that fuels smarter customer service with data science. Citing studies

Published on: March 10th, 2015 Jeff Jedras

MappedIn opens new spatial possibilities for consumers, facilities managers and marketers

There’s a scene in the pilot episode of Star Trek: The Next Generation where Commander Riker asks a crew member if she knows where Lt. Commander Data is. She smiles indulgently at the

Published on: March 3rd, 2015 Jeff Jedras

Rogers, Quovim C3 bringing new possibilities to call centres with multi-channel communications

Cloud-based contact centre technology and multi-channel communications is opening new efficiencies for call centre operators and agents, says a solution provider helping to bring the technology to market with Rogers Communications. Montreal-based Quovim

Published on: February 26th, 2015 Jeff Jedras

FundThrough platform brings crowd lending model to Canada

Canadian businesses now have an alternative option to accessing a line of credit other than a bank: pulling out their smartphone and tapping a button to access money as they need it. That's

Published on: February 25th, 2015 Brian Jackson

Watch your phone next time you cross the border

If there’s an emergency or other issue the next time you’re crossing a Canadian border, you could receive a broadcast text message. Don’t worry, the feds don’t have your digits. They just have

Published on: February 20th, 2015 Jeff Jedras

Measuring performance still a challenge for digital marketers

A new survey concludes that digital marketers plan to ramp up their spending in 2015, even though measuring performance and results is still a challenge for many of them. The report was commissioned

Published on: February 18th, 2015 Jeff Jedras

No more hurried WiFi-resets for this Halifax coffee shop

Small businesses can’t stop work to be IT trouble-shooters when the mobile networks that run their payment processing have a hiccup. Square Inc. aims to solve that problem by bringing Offline Mode to

Published on: February 18th, 2015 Jeff Jedras

How the West Edmonton Mall uses Microsoft Kinect and your smartphone for a next-gen way finding system

In most shopping malls, walking up to the store directory map remains a pretty analog experience. Even if the map is mounted on a shiny glass display, and even if it’s colour-coded into

Published on: February 12th, 2015 Shane Schick

Study shows problems with anonymizing data to improve security

With an increasing number of organizations looking to leverage so-called big data comes increasing risk that the datasets created could be misused by internal staff or hackers. To combat this, many companies try

Published on: February 4th, 2015 Howard Solomon

SAP rolls out S/4 Hana and reinvents its business suite for the enterprise

SAP SE is rolling out a new version of its business suite, aimed at giving enterprise companies a revamped platform that will help them grow their customer base. In an announcement Tuesday in

Published on: February 3rd, 2015 Candice So