Operations Archives Page 3

Microsoft rolling out 30 new features for the new release of Parature

Microsoft Corp. is rolling out its newest release of Parature, a solution that helps businesses manage their customer service experiences across different channels like the web, email, social media, online chat, and help

Published on: January 7th, 2015 Candice So

Oplii brings cloud power to Alberta’s oil fields

The price of oil might be at recessionary levels, but that hasn't stopped one Calgary-based cloud software startup from targeting oil and gas producers as a client base. Oplii is a new operations

Published on: January 6th, 2015 Brian Jackson

Vancouver firm raises $50 million to create ‘iTunes for home renovation’

Anyone that's had a home renovation that went on well beyond the projected completion date and ran over budget will find it easy to relate to the problem that motivated Jeff Booth to

Published on: December 18th, 2014 Brian Jackson

Salesforce releases tool for businesses that want their own app stores

Salesforce Inc. has launched a new tool called the AppExchange Store Builder, which helps companies create their own app stores. That allows them to skip mainstream app marketplaces, where their business apps are typically

Published on: December 11th, 2014 Candice So

User interface squabbles the biggest slowdown for app development, report finds

“Mobilizing the enterprise” – that’s a refrain that large organizations have been hammering home for some time now. For enterprises focusing on getting their apps up and running smoothly on mobile devices, that’s

Published on: December 11th, 2014 Candice So

You can now share your Prezi presentations live, anywhere, anytime

Prezi Inc. has already made its mark in boardrooms all over the world, supplying speakers with creative-looking presentation slides meant to keep their listeners awake. But now, Prezi is looking to bring its

Published on: December 11th, 2014 Candice So

Apple and IBM launch 10 apps for the enterprise

Apple Inc. and IBM Corp. have launched the first 10 apps born from a partnership announced this summer, unveiling enterprise-grade apps for businesses in finance, retail, air travel, telecommunications, and so on. Dubbed

Published on: December 10th, 2014 Candice So

Preventing data breaches doesn’t seem like a top priority for some businesses: Trustwave report

Businesses and consumers alike have been hearing about data breaches for months now. With that in mind, securing customer data should be a top priority, and most businesses will say it is –

Published on: December 3rd, 2014 Candice So

If you’re a Microsoft Dynamics CRM user, Cortana could be your newest assistant

Microsoft Corp. is releasing a slew of updates to its Dynamics line of products, with its latest releases aimed at making the tools more attractive for business employees in marketing, sales, and service.

Published on: December 3rd, 2014 Candice So

How AT&T is disrupting its own business with Salesforce Communities

When Sara Straley, a director of product development at AT&T, took on the task of leading a new emerging business markets (EBM) unit out of the telco's Dallas office, she probably never thought

Published on: November 20th, 2014 Brian Jackson

Why small businesses should expand into overseas markets

Small business owners seem to be more optimistic about their futures than they have been in a few years – and they feel they might even be poised for growth, a new survey

Published on: November 19th, 2014 Candice So

Contract disputes most common business complaints about service providers: CCTS

Being trapped in a contract without feeling that proper consent was given to the service provider is the frustration that tops the list of Canadian business complaints about service providers, according to data

Published on: November 17th, 2014 Brian Jackson

Xerox releases Digital Alternatives to reduce office printing

If there's one thing you never thought you'd hear from Xerox Inc., it's that the company wants you to make less paper copies of something. Yet that is exactly what the company known

Published on: November 6th, 2014 Brian Jackson

Multitasking, wearables could be in your workplace’s future

We’ve heard it before – young people are the future of work. Coming into workplaces with their high comfort level with tech and mobile devices, and armed with their demands to work whenever,

Published on: November 5th, 2014 Candice So

How SMBs can win e-commerce sales during the holidays

Halloween had just barely wrapped up when the pumpkins were whisked away, the candy all eaten, and stores started putting up trees and tinsel ahead of Christmas. It may seem a little early,

Published on: November 4th, 2014 Candice So