Microsoft Corp. is rolling out its newest release of Parature, a solution that helps businesses manage their customer service experiences across different channels like the web, email, social media, online chat, and help
Salesforce Inc. has launched a new tool called the AppExchange Store Builder, which helps companies create their own app stores. That allows them to skip mainstream app marketplaces, where their business apps are typically
“Mobilizing the enterprise” – that’s a refrain that large organizations have been hammering home for some time now. For enterprises focusing on getting their apps up and running smoothly on mobile devices, that’s
Prezi Inc. has already made its mark in boardrooms all over the world, supplying speakers with creative-looking presentation slides meant to keep their listeners awake. But now, Prezi is looking to bring its
Apple Inc. and IBM Corp. have launched the first 10 apps born from a partnership announced this summer, unveiling enterprise-grade apps for businesses in finance, retail, air travel, telecommunications, and so on. Dubbed
Microsoft Corp. is releasing a slew of updates to its Dynamics line of products, with its latest releases aimed at making the tools more attractive for business employees in marketing, sales, and service.
Being trapped in a contract without feeling that proper consent was given to the service provider is the frustration that tops the list of Canadian business complaints about service providers, according to data