Operations Archives - Page 2

How Manitoba’s College of Registered Nurses used Igloo to enhance office productivity

Large or small, a more collaborative workplace is a more productive workplace, a tenet enterprise platform developer Igloo Software is more than familiar with and that the College of Registered Nurses of Manitoba

Published on: May 4th, 2017 Eric Emin Wood

Regulating Uber led City of Toronto to save $3.4 million

What began as a discussion about how to regulate Uber led to the City of Toronto implementing a new, digital Vehicle for Hire solution that created new revenue streams and saved $3.4 million

Published on: May 3rd, 2017 Brian Jackson

Canadians are happy with their wireless carriers

Canadian wireless carrier customer satisfaction is on the rise according to the J.D. Power 2017 Canadian Wireless Customer Care Study. Based on a 1,000 point scale, the overall Canadian wireless customer care satisfaction

Published on: May 2nd, 2017 Alex Radu

Canadian businesses falter on analytics strategy: EY

When it comes to the adoption of data analytics by Canadian businesses has to play in business strategy, consider these two data points: 97 per cent said they had "some sort of strategy

Published on: April 25th, 2017 Brian Jackson

C-suite’s digital goals increasingly driven by competition, not disruption, IBM finds

While digital disruption gets the lion's share of credit for digital transformation in publications such as ITBusiness.ca, a new study by IBM Corp. indicates that executives are more likely to be wary of

Published on: April 24th, 2017 Eric Emin Wood

Let your online customers check out in two steps with Shopify Pay

Few steps in the online shopping process annoy consumers more than the number of fields they need to fill out before confirming their order - so Shopify Inc. has decided to replace it

Published on: April 24th, 2017 Eric Emin Wood

Facebook’s AR/VR push could be a boon for businesses, analysts say

The Facebook Spaces virtual reality (VR) platform and AR (augmented reality) Studio software that the social media giant announced at yesterday's F8 developers conference could provide large brands and small and medium-sized businesses

Published on: April 19th, 2017 Eric Emin Wood

Trump’s move on H-1B visas won’t hinder Canadian applicants

U.S. President Donald Trump's latest executive order to "Buy American and Hire American" likely won't hinder the Canadians heading south to take up high-skill tech jobs, but may see more immigrants seeking work

Published on: April 18th, 2017 Brian Jackson

How Workday makes sure its ERP platform stays ahead of the pack

TORONTO - Chat with Workday Inc. CTO Stan Swete for any length of time and it becomes obvious why his firm's enterprise resource planning (ERP) software is a favourite of more than 1500

Published on: April 18th, 2017 Eric Emin Wood

Disruptive mindset, agile platform key to digital transformation, Workday VP says

TORONTO - Today's executives need both a disruption-embracing mindset and a versatile software platform that allows them to harness the latest customer, workplace, and industry data if they want their companies - and

Published on: April 17th, 2017 Eric Emin Wood

How a GTA-based call centre used Workday to scale from 1200 employees to 2000

TORONTO - The call centre business may have a low bar of entry, but that ease of participation also has a negative impact on its profit margins - and makes expansion all the

Published on: April 17th, 2017 Eric Emin Wood

Businesses lose more than $15,000 USD per employee every year to inefficient communication: Mitel

A recent study by Ottawa-based enterprise communications firm Mitel Networks has concluded that inefficient methods of communication are costing businesses more than $15,000 USD per employee, per year. To reach this number, researchers

Published on: April 12th, 2017 Eric Emin Wood

CPES 2017 ready to help Canada’s printed electronics industry grow

The players in Canada's rapidly growing printed electronics sector can look forward to an industry conference that's scaling up along with them. Unlike last year's conference, which focused on educating attendees about the

Published on: April 10th, 2017 Eric Emin Wood

What is Google’s ‘Meet’ hangout app?

Last month it became clear that Google is doubling down on Hangouts as its enterprise conferencing product, splitting it in two: Hangouts Chat, which is basically just team messaging similar to Slack and

Published on: April 7th, 2017 Alex Radu

Vancouver airport launches self-serve kiosks to meet new border clearance program

The Canada Border Services Agency’s (CBSA) Primary Inspection Kiosk program will be expanding in Vancouver this spring. Vancouver International Airport (YVR) has announced that it will be increasing the number of self-serve border

Published on: April 6th, 2017 Mandy Kovacs