Operations Archives Page 2

Improving customer experience in automotive, public sector and financial services sectors

Companies in the automotive, public sector and financial services industries will have help delivering differentiated products and driving new revenue through mobile, web and social channels thanks to a new partnership between Hewlett-Packard

Published on: April 9th, 2015 Jeff Jedras

Made in Canada software helping to power the Cricket World Cup

While Canada may not have made it officially to the Cricket World Cup, many Canadians were glued to their televisions, and software developed by SAP SE in Canada helped to power the matches.

Published on: March 30th, 2015 Jeff Jedras

Waterloo startup Eventastic looks to best Eventbrite in online event management

A Waterloo, Ont.-based startup is looking to top companies such as Eventbrite by launching a new event management platform that brings all event-related management functions together in one place. Eventastic is about more

Published on: March 30th, 2015 Jeff Jedras

Future Shop closes all stores across Canada

Future Shop has closed all its stores across Canada with employees being informed as they showed up to work Saturday morning, according to several published reports. Visitors to the web site and users

Published on: March 28th, 2015 Jeff Jedras

HP opens its first Security Operations Centre in Canada

Hewlett-Packard Co. (HP) opened up a new regional Security Operations Centre (SOC) in Mississauga, Ont. today that is certified to deal with confidential government data - even if it's not doing that quite

Published on: March 26th, 2015 Brian Jackson

Dating web site PlentyOfFish pays $48,000 for alleged CASL violations

While the second penalty faced by a Canadian business under the Canadian anti-spam law (CASL) is just a fraction of the first, it’s still likely to cause some pain to the alleged offender.

Published on: March 25th, 2015 Jeff Jedras

Silanis gives Canadian users option to keep data on home soil with IBM Cloud

"Just sign here" - the phrase that makes wrapping up a transaction with the stroke of a pen seem so easy to many of us is one that Michael Laurie, vice-president of product

Published on: March 24th, 2015 Brian Jackson

Happy Birthday to Twitter, now nine years old

When Twitter founder Jack Dorsey sent the first tweet on March 21, 2006, the service was called Twttr and his first tweet was no more inspired than most of the other first tweets

Published on: March 23rd, 2015 Jeff Jedras

HP promises split will mean little disruption, increased innovation

Las Vegas – In less than eight months, Hewlett-Packard Co. will be two companies, and at the company’s Global Partner Conference on Monday, executives sought to reassure attendees this would mean opportunity and

Published on: March 16th, 2015 Jeff Jedras

Office Delve adds ‘news feed’ to Office 365

Atlanta - Just as you can scroll through your news feed on Facebook to find out what's new with your friends, you can now scroll through a news feed within Office 365 to

Published on: March 16th, 2015 Brian Jackson

Salesforce.com adds intelligence to its Service Cloud

On-demand customer relationship management (CRM) vendor Salesforce.com has unveiled the Salesforce Service Cloud Intelligence Engine—an added layer of intelligence in the Service Cloud that fuels smarter customer service with data science. Citing studies

Published on: March 10th, 2015 Jeff Jedras

MappedIn opens new spatial possibilities for consumers, facilities managers and marketers

There’s a scene in the pilot episode of Star Trek: The Next Generation where Commander Riker asks a crew member if she knows where Lt. Commander Data is. She smiles indulgently at the

Published on: March 3rd, 2015 Jeff Jedras

Rogers, Quovim C3 bringing new possibilities to call centres with multi-channel communications

Cloud-based contact centre technology and multi-channel communications is opening new efficiencies for call centre operators and agents, says a solution provider helping to bring the technology to market with Rogers Communications. Montreal-based Quovim

Published on: February 26th, 2015 Jeff Jedras

FundThrough platform brings crowd lending model to Canada

Canadian businesses now have an alternative option to accessing a line of credit other than a bank: pulling out their smartphone and tapping a button to access money as they need it. That's

Published on: February 25th, 2015 Brian Jackson

Watch your phone next time you cross the border

If there’s an emergency or other issue the next time you’re crossing a Canadian border, you could receive a broadcast text message. Don’t worry, the feds don’t have your digits. They just have

Published on: February 20th, 2015 Jeff Jedras