Articles By Thomas Wailgum

Video Rewind: Steve Jobs’ presentation perfection

As many have noted, perhaps today's model of presentation perfection is high-tech's uber-presenter and the subject of Carmine Gallo's new book (now available): Apple's Steve Jobs. In The Presentation Secrets of Steve Jobs:

Published on: January 18th, 2011 Thomas Wailgum

7 essential CIO leadership skills

In the new book The CIO Edge: Seven Leadership Skills You Need to Drive Results, the trio of authors argue that CIOs' leadership and people skills are the biggest determinate of their success--or

Published on: October 20th, 2010 Thomas Wailgum

10 most annoying tech industry personality types

It's despicable to stereotype people. I know. But the technology industry offers (or suffers from, depending on your view point) so many fascinating caricatures of people trying to act like everyone else, who

Published on: September 1st, 2010 Thomas Wailgum

Gartner’s vision of the workplace in 2020

How will people work 10 years from now? Gartner thinks it has a pretty good idea, predicting 10 major changes that will occur during the next 10 years. "Work will become less routine,

Published on: August 11th, 2010 Thomas Wailgum

American Eagle suffers unprecedented Web site downtime

HANG IN THERE. That was the first plea American Eagle Outfitters offered its nearly 1.5 million Facebook friends three days after its trio of e-commerce sites had crashed.The online retail outlets--ae.com, aerie.com and

Published on: August 10th, 2010 Thomas Wailgum

Retailers revive RFID for better ROI

For the retailing industry, the adoption of radio-frequency identification (RFID) technology this decade has been one long, strange journey: Periods of irrational exuberance followed by times of great frustration and confusion; expensive pilot

Published on: July 29th, 2010 Thomas Wailgum

Starbucks brews free WiFi, other deals to entice patrons

On Tuesday, coffee-purveyor Starbucks reversed course on its long-standing in-store Wi-Fi policy by announcing that starting July 1, Wi-Fi would be free in all its U.S. establishments. Though CEO Howard Schultz broke the

Published on: June 17th, 2010 Thomas Wailgum

Firms need renaissance persons to combat critical problems

Think innovation inside today's corporation is lacking, and that no one is tackling complex global problems, such as climate change, renewable energy, health care and financial catastrophe?The answer to that is a resounding

Published on: June 16th, 2010 Thomas Wailgum

How to deal with presentation panic – Steve Jobs’ style

Steve Jobs had a serious and embarrassing Wi-Fi problem to deal with. It was plain to the thousands in attendance and the tons more people watching online: On Monday at WWDC, Jobs was

Published on: June 10th, 2010 Thomas Wailgum

Pricey lesson – the glitch that cost Zappos.com $1.6m

How much are easy-to-consume, intuitive user interfaces worth to companies today? On the list of "must haves" for CIOs, tech pros and non-IT executives involved in large software development projects, quality user-interface design

Published on: June 9th, 2010 Thomas Wailgum

Why many users have a disdain for IT

I thought I was just writing a blog about the fact that I wanted a Mac for my work-that a MacBook would allow me to be more efficient and productive at my job

Published on: April 6th, 2010 Thomas Wailgum

Recession aftershocks could pulverize IT

Plenty of seismic shifts have rocked and reshaped IT in the past. Some big rumblings' epicenters had origins in an unstoppable technology shift; other fissures had nothing to do with PCs and servers.

Published on: March 16th, 2010 Thomas Wailgum

Twitter types – good, bad and over-the-top Twits

The diversity of Tweeple on Twitter is, of course, what makes it so damn compelling and addictive: There's always somebody, somewhere offering 140-characters' worth of communication. Most of us can be classified into

Published on: March 11th, 2010 Thomas Wailgum

Work-related New Year’s resolutions you’re likely to make … and break

It's been little more than a week since the New Year's Eve ball dropped, and people everywhere may have already dropped the ball on fulfilling their important work-related resolutions. How many of these

Published on: January 12th, 2010 Thomas Wailgum

Accenture ends relationship with Tiger Woods

Since 2003, Tiger Woods has literally become the sole face, the strategic embodiment, the business essence of Accenture Plc., the $22 billion global IT, outsourcing and business consultancy. And why not? Woods' well-chronicled

Published on: December 14th, 2009 Thomas Wailgum