Articles By Lynn Greiner

From your desktop to your tablet to your phone, you can take Office everywhere

When people think of Microsoft Office, they often equate it with Windows only. Once, that was true, but no longer. Microsoft now provides Office for multiple platforms and operating systems, making it much

Published on: May 22nd, 2015 Lynn Greiner

How the cloud can transform your contact centre

Contact centres are expensive. Not only is there a huge cost in office space, furniture, electricity and other necessities, there's the cost of acquiring, managing, and running the computing infrastructure to power the

Published on: May 19th, 2015 Lynn Greiner

What is Unified Communications?

In our tech-centric world, we have many ways to communicate with co-workers. There’s telephone, of course, -- cellular and land line – as well as email, but we also can chat via multiple

Published on: May 8th, 2015 Lynn Greiner

BYOD & mobile device management: Protecting your stuff and ours

As soon as mobile devices penetrate an organization, regardless of whether they're company-owned or brought in by employees, there's a new chink in the corporate security armour. Data is no longer protected behind

Published on: April 26th, 2015 Lynn Greiner

What my users need to know about BYOD

Whether businesses like it or not, bring your own device (BYOD), sometimes referred to as the consumerization of IT, is firmly entrenched in many companies. Employees are bringing their own phones, tablets, and

Published on: April 22nd, 2015 Lynn Greiner

Where your phone can’t go with you

In metropolitan areas, we're spoiled by the wealth of cellular coverage available. We have both local carriers and national carriers, all of whom blanket population centres with signal. The Enterprise Connectivity Series Future-proofing

Published on: April 2nd, 2015 Lynn Greiner

New Microsoft Surface tablets available for pre-order Tuesday

Microsoft today announced the second generation of its Surface tablets, the Surface 2. Available starting October 22, the devices include full 1080p video, speedier processors, more memory, and increased battery life. The Surface

Published on: September 23rd, 2013 Lynn Greiner

Dell positions itself squarely behind Windows 8 push

Windows 8 was front and centre at Dell’s second annual customer conference in Austin, Texas last week. It was on most of the computers in the Solution Center. It was on the machines

Published on: December 19th, 2012 Lynn Greiner

Prophix Software shows corporate performance management goes beyond annual budget

Budgeting is the bane of many business users' lives. Collecting and compiling historical information, building budget templates, distributing the right bits to the right people and then retrieving and consolidating the results can

Published on: June 25th, 2012 Lynn Greiner

Samsung SCX-4623F MFP — quiet, quick and sleek

When you have big needs for a printer, a fax machine, a copier and a scanner, and all you have is a small space, thoughts usually turn to a multi-function device. A new

Published on: April 26th, 2010 Lynn Greiner

Canada Post saves millions, improves worker safety with analytics

Explosive cost savings, fewer workplace accidents, and smarter campaign management are just some benefits use of analytics software brought to Canada Post Corp. The corporation used SAS Business Analytics from Cary, NC-based SAS

Published on: April 23rd, 2010 Lynn Greiner

Five smartphones, hi-def PVR among Rogers holiday offerings

Rogers Communications chose an upscale downtown Toronto loft as the backdrop for its showcase of its 2009 holiday offerings. The products span virtually the entire Rogers portfolio. On the wireless front, the company

Published on: December 9th, 2009 Lynn Greiner

Eight awesome holiday gifts for Canadian tech lovers

It's the holiday season again, and in our quest for presents for the techies among our friends and family we discovered a surprising number of giftable goodies.Some of these are more practical than

Published on: November 30th, 2009 Lynn Greiner

Loblaw’s Joe Fresh builds brand with Web advertising arsenal

The Joe Fresh brand from Loblaws is a bit of an anomaly in our increasingly online world. You can't buy products from its line of apparel and cosmetics anywhere but in a store.

Published on: October 13th, 2009 Lynn Greiner

Full-featured Samsung printer comes off in flying colours

Don't be fooled - Samsung's new CLP-770ND colour laser printer may be displayed on the consumer pages of the Samsung Web site, but trust me, it's a workgroup printer. At a hefty 29.9

Published on: September 28th, 2009 Lynn Greiner