Jeff Jedras is a technology journalist with IT World Canada and a member of the IT Business team. He began his career in technology journalism in the late 1990s, covering the Ottawa technology sector for Silicon Valley North and the Ottawa Business Journal. He later covered the technology scene in Vancouver before joining IT World Canada in Toronto in 2005, covering enterprise IT for ComputerWorld Canada and the channel for Computer Dealer News. His writing has also appeared in the Vancouver Sun & the Ottawa Citizen.
As consumers take to Twitter to complain about their experience with products and services, brands have been following them there. A new initiative from Twitter could make social media-based customer relations easier, but
While users and executives were early advocates of the bring your own device (BYOD) trend, many IT departments resisted the pressure. Now, solutions are emerging to address their primary concern: the loss of
Internet users of a certain age will remember America Online for its ubiquitous compact discs offering 100 hours of free Internet. Today, marketers may come to know AOL as a programmatic marketing platform.
A Toronto-based content marketing and live publishing SaaS platform is boosting its big data capabilities with the acquisition of a New York City-based influence analytics marketing platform. ScribbleLive announced its acquisition on Wednesday
Microsoft Corp. announced Tuesday that it’s rounding out its mobility strategy around business intelligence with the acquisition of a Canadian vendor. The company confirmed that it has acquired Datazen Software, a Toronto-based developer of
Dell has released its annual Threat Report, highlighting emerging threat trends and looking at the most common attacks observed in 2015. The report is based on research from Dell’s Global Response Intelligence Defense
Bell has completed a total climb down on a controversial advertising program that raised the ire of privacy advocates and the Privacy Commissioner of Canada, and is currently being examined by the Candian Radio-television
Research on worldwide PC shipments from Gartner Inc. shows a weak market for desktop computers is eclipsing renewed strength in thin and light notebooks and the hybrid PC market. According to Gartner, worldwide