Articles By Ian Palmer

Cost-conscious credit unions integrate IT infrastructures

Two credit unions wary of the anti-merger environment facing Canada's financial services industry are going ahead with efforts to integrate their organizations as much as possible, starting with their IT systems. According to

Published on: May 5th, 2005 Ian Palmer

Reitmans looks to IBM for POS refresh

When Reitmans (Canada) Ltd. in Montreal wanted to increase worker productivity and to enhance customer satisfaction at its almost 900 stores across the country, it turned to IBM Canada Ltd. for 1,200 desktop

Published on: April 28th, 2005 Ian Palmer

Kincardine physicians move to electronic record system

A physicians' group at an amalgamated health-care facility in Kincardine, Ont., has rolled out an electronic health records system to improve patient care and make the clinic more attractive to other doctors interested

Published on: April 21st, 2005 Ian Palmer

Bowen Workforce branches out with legacy replacement

When Bowen Workforce Solutions considered expanding its core competencies to include areas such as contract management, the staffing firm soon realized that its existing legacy system lacked the capabilities needed to facilitate branching

Published on: April 19th, 2005 Ian Palmer

Wavesat chip contributes to international WiMax push

A Canadian project started by the federal government to provide rural communities from sea to sea with wireless high-speed Internet access has evolved into a joint venture geared toward deploying the technology internationally

Published on: April 13th, 2005 Ian Palmer

SHRC examines IT opportunities for minorities

The Software Human Resource Council (SHRC) is conducting research to determine not only what obstacles are hindering some Canadians from entering the IT industry, but also what solutions are available to recruit more

Published on: April 12th, 2005 Ian Palmer

Credit unions can’t merge, but they can combine IT

Two credit unions wary of the anti-merger environment facing Canada’s financial services industry are going ahead with efforts to integrate their organizations as much as possible, starting with their IT. According to Gord

Published on: April 5th, 2005 Ian Palmer

Burger King serves up more payment options

Burger King Restaurants of Canada is expanding its ‘have it your way’ philosophy by leveraging the services of First Data and MasterCard Canada to provide patrons with another payment option. According to Grant

Published on: March 28th, 2005 Ian Palmer

Ontario March of Dimes plans Navision upgrade

A non-profit rehabilitation agency plans to follow up on its previous operating systems consolidation and server upgrade effort by getting the latest version of a financial and case tracking system that will include

Published on: March 22nd, 2005 Ian Palmer

Law Society sets up case management system

The regulator for Ontario’s legal profession has entered an agreement worth about $650,000 that entitles it to use case management software designed to enhance the quality of service, fairness, effectiveness, transparency and timeliness

Published on: March 17th, 2005 Ian Palmer

Ontario Teachers Insurance Plan gets fresh ‘Outlook’

The Ontario Teachers Insurance Plan (OTIP) has turned to a Microsoft partner to establish e-mail best practices and to boost return on investment on its messaging infrastructure.  The organization has implemented Charon Systems’

Published on: March 14th, 2005 Ian Palmer

First Nations ISP to offer VoIP through Vonage Canada

A broadband phone service company and an ISP targeting Canada’s Aboriginal communities have joined forces to deliver affordable Internet phone service to First Nations peoples who have traditionally had limited access to communications

Published on: March 10th, 2005 Ian Palmer

Parcel delivery firm tests out vehicle monitoring tool

A parcel delivery firm in Mississauga, Ont., has entered a pilot project to produce a baseline of vehicle information such as data on fuel usage and maintenance to compare performance across its fleet.

Published on: March 9th, 2005 Ian Palmer

How do you know if you have too much software?

As almost everybody now knows, there can be a high cost associated with ""under-licensing"" or pirating software, especially with groups such as the Canadian Alliance Against Software Theft ready to blow the whistle

Published on: March 4th, 2005 Ian Palmer

Computer model brings analytics to Blue Box recycling

Governments should be using technology that factors environmental and economic considerations into the waste management equation in order to develop better policies, according to those close to the industry. In a recent report,

Published on: March 2nd, 2005 Ian Palmer