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Step 4 – Say "thank you"
Twenty per cent of firms will be thanking employees with financial rewards this year to boost morale. But many CIOs will not have the budget to say it with money. These companies can and should show gratitude in other ways.
Managers should be thanking reports for the little things, such as handling an angry customer call well, says Joyce Weiss, employee performance specialist. "People don’t get tired of hearing thank you." Thank staff publicly in the company newsletter or in a mass e-mail. You could also try naming an employee of the week, she suggests.
Twenty per cent of firms will be thanking employees with financial rewards this year to boost morale. But many CIOs will not have the budget to say it with money. These companies can and should show gratitude in other ways.
Managers should be thanking reports for the little things, such as handling an angry customer call well, says Joyce Weiss, employee performance specialist. "People don’t get tired of hearing thank you." Thank staff publicly in the company newsletter or in a mass e-mail. You could also try naming an employee of the week, she suggests.
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